Amazon Prime Video is one of the popular video streaming giants. But many times, while streaming movies and shows on it we face certain problems.
So, here we mention some of the common Amazon Prime Video problems that users face, along with their solutions.
Download Issue
Many of us download videos to watch later. But sometimes it creates a problem when we start watching it. So, if you are facing the same problem follow the methods mentioned below.
Method 1: Check that you are a paid member of Amazon Prime Video because you cannot download content with household share options.
Method 2: Restart your device (Fire Tablet, Fire Phone, Android phone or tablet or iPhone or iPad or any other device).
Method 3: Un-install the Amazon prime app from your device and re-install it.
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A problem in running app on Android phone
Sometimes, our Android phone faces problems in running Amazon Prime Video. So, the steps mentioned below solve this problem.
Step 1: Open Settings option on your mobile phone
Step 2: Select Apps or Application Manager
Step 3: Select Amazon Prime Video
Step 4: Click on clear data
Step 5: Click Ok
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Error code issue
Error code 5005
Error code 5005 displays when you are trying to login to Amazon Prime Video. It appears when you are facing connectivity issues. To solve this problem you need to keep certain points in mind such as
Point 1: Make sure you cannot connect multiple devices to your account, at the same time stream only two devices.
Point 2: Instead of sharing the password, make Amazon Household with the members who play videos on Amazon Prime.
Error Code 7031
Sometimes we see an error code 7031 when Amazon Prime Video is down. It is an issue that is typical impacts Chrome. Methods to resolve this issue are
Method 1: Use Safari on Mac and Edge on Windows
Method 2: Use incognito window
Method 3: Restart your computer and Chrome
Error Codes 1007, 1022, 7003, 7005, 7135, 7202, 7203, 7204, 7202, 7206, 7207, 7230, 7235, 7250, 7251, 7301, 7303, 7305, 7306, 8020, 9003
All these error codes appear in Amazon Prime Video when there is a poor internet connection or speed isn’t fast enough to use this service. Methods to solve this problem are
Method 1: Restart your internet modem, device, and router to fix this problem.
Method 2: Temporarily remove all other devices connected to the same internet connection which you are using.
Method 3: Check ISP connection: Restart the internet modem or router as it is recommending contacting an ISP for proper assistance.
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